Resolved -
This incident has been resolved.
Jul 2, 05:46 CEST
Monitoring -
All Dyflexis services have been restored and are functioning as expected. We will closely monitor the stability and performance of our applications for the next 24 to 48 hours. More information about this incident and the potential impact will follow in the morning. Thank you for your patience.
Jul 2, 01:42 CEST
Update -
We have identified multiple issues with several of our database servers as they are being brought back online. We are working with our cloud provider to identify and resolve the issues.
Jul 1, 23:37 CEST
Update -
Our cloud provider turned our servers back online. We are performing final checks to ensure that everything is healthy. Expect another update momentarily.
Jul 1, 22:33 CEST
Update -
Our Cloud Provider is slowly restoring some of the service operations and closely monitoring the impact on the temperatures as they go.
With this news we hope to restore full Dyflexis functionality in the next 1-2 hours.
Jul 1, 22:16 CEST
Update -
Our cloud provider has let us know that the temperature in the datacenter has been stabilized, but they have not restored service operations yet. They are monitoring the situation as the temperatures drop and will start restoring operations as soon as they are confident the temperatures can remain stable. We have not received a time estimation.
While we wait for our cloud provider to turn our services back on, Dyflexis is investigating special mitigative actions for the coming days.
Jul 1, 20:34 CEST
Update -
Our Cloud Provider has taken measures to reduce the temperature in their datacenter. They are monitoring to see if the situation improves. We have not received a time estimation for when the services will be available again.
Jul 1, 18:17 CEST
Identified -
Our Cloud Provider has acknowledged having difficulties with the temperatures in the datacenter. The Cloud Provider is working on a solution.
Jul 1, 17:33 CEST
Update -
We are continuing to investigate this issue.
Jul 1, 17:14 CEST
Investigating -
What’s happening
Our hosting provider’s database clusters are fully down, causing all database-driven services to be unavailable.
What we’re doing
The provider’s engineering team is investigating the root cause and working on restoring service as quickly as possible. We’re closely monitoring their progress.
Jul 1, 17:07 CEST
Identified -
At the moment, we are experiencing a server error. We are working hard to resolve it.
Jul 1, 16:51 CEST
